Features

Hotel Restaurants

Hotel Restaurants

Create enticing dining options for your guests through better on-property restaurant promotion. Menus are easily updated to provide the most up to date information and highlight seasonal or limited menu offers, while photography brings your café, restaurant or bar to life. Call to actions engage guests in a simple booking process.

Guest Messaging

Guest Messaging

Communicate directly with guests. Personalised welcome letters, special offers and promotions can be communicated with individual guests, groups of rooms or the whole hotel. Schedule offers in advance and make promotions time-bound so they disappear when expired. Wake up tablets to ensure guests see push notifications.

Gift Shop

Gift Shop

Shopping cart functionality allows hotels to retail both in-house and 3rd party items through the gift shop. Hotels can establish commercial agreements with local retailers with delivery options, such as to the hotel or guest’s preferred address. Purchases can be charged to their hotel room or external payment gateways for credit card payments.

Check Out

Check Out

Link Tapendium to the hotel Property Management System (PMS) so guests can be welcomed by name on arrival, along with potential for a personal welcome note from Hotel Management. Express checkout from Tapendium prior is also possible, saving guests time on departure.

Weather

Weather

Give guests local weather information to help them plan their sightseeing and activities. Anexternally hosted weather widget ensures weather info is up to date and simple to read with the ability for guests to search for other destinations if permitted.

Other Hotels

Other Hotels

Promote other hotels within the group and enable guests to book directly through your booking engine. Use special offers to encourage future bookings whilst on property. Tracking is made possible through unique links that make Tapendium a distinct booking channel.

Room Service

Room Service

Guests browse and order from dynamic room service menus. Photos make in-room dining more appealing. Pairing suggestions up-sell dishes and beverages. Hide out of stock items, allow pre-ordering and show menus only at relevant operating times. Take advantage of enhanced technology which integrates in-house POS and PMS systems.

Guest Services

Guest Services

Guests order housekeeping items and request towels or mini bar refills. Hotels can extend the range of amenities available to purchase. Operational efficiency is improved with valet parking retrieval, taxi orders and airport shuttle bookings in advance with confirmation back to guest once complete.

Hotel Information

Hotel Information

Guests learn about hotel facilities through this digital directory, which features necessary information enhanced with photography and maps. Digital manuals ensure guests are enabled to use in-room devices, such as TVs, coffee machine, etc.

Hotel Spa

Hotel Spa

Promote hotel spa services along with photography, pricing and an easy booking process. An enquire now button allows spa staff to call guests wishing to make a booking or Tapendium can integrate with your hotel’s booking engine for more advanced functionality.

News

News

Offer guests a range of news options at no cost to the hotel. Whitelisted online news services can be provided for simple browsing. Premium news service subscriptions, such as PressReader, can also be offered on Tapendium.

What’s On Guide

What’s On Guide

Let guests know about local events and attractions. The What’s On Guide can easily be populated with content from external information providers and creates a centralised content management point. Go a step further with sponsored information and advertising or cross promote with local businesses.

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