Interface enhanced to provide hotel operators the option to further increase guest satisfaction, operations efficiency and workplace productivity

 

Australia, 1 October 2018 – Tapendium, a leading provider of in-room digital concierge solutions and Gold level member of Oracle PartnerNetwork (OPN), today announced it has achieved Oracle Validated Integration of Tapendium with Oracle Hospitality OPERA 5.5, now available in the Oracle Solutions Catalogue. Furthermore, Tapendium is now available in the Oracle Cloud Marketplace for customers of Oracle Hospitality Cloud Simphony 2.9.

To achieve Oracle Validated Integration, Oracle partners are required to meet a stringent set of requirements to ensure solutions successfully and reliably meet the needs and priorities of the customers. Integration to Oracle Hospitality OPERA 5.5 maximises operational efficiency by relaying all in-room dining orders directly to the kitchen, bypassing the customer call centre and reducing human error in order entry. Food orders are prepared and delivered efficiently, on time.

“Achieving Oracle Validated Integration gives our customers’ confidence that the integration between Tapendium and Oracle Hospitality OPERA 5.5 is functionally sound and performs as tested,” said David Hicks, vice president, Worldwide ISV, OE and Java Business Development, Oracle. “For solutions deployed on-premises, in the cloud, or both, Oracle Validated Integration applies a rigorous technical review and test process that helps to reduce deployment risk and improves the user experience of the partner’s integrated offering.”

Oracle Hospitality Cloud customers can also locate Tapendium on the Oracle Cloud Marketplace. Integration with Oracle Hospitality Simphony 2.9 will enable the hotel to customise the guest in-room welcome experience – personalised greeting by name, contents delivered in guest’s preferred language, option for instantaneous bill recall and in-room check-out facility. The oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking trusted business applications offering unique business solutions, including ones that extend Oracle Hospitality Cloud Applications, and that have been fully tested by Oracle Hospitality to ensure success for our mutual customers.

“Our customers will now be able to benefit from a range of features which will see the Tapendium in-room digital concierge solution become further embedded as a central point of guest communication and driver of increased guest satisfaction, including the ability to offer self-check-out from the in-room tablet” said Steve Wooding, CEO of Tapendium. “Tapendium’s participation in the Oracle Cloud Marketplace and recent Oracle Validated Integration further extends our commitment to the Oracle community and enables customers to easily reap the benefits of Tapendium. We look forward to leveraging the power of the Oracle Cloud to help us achieve our business goals.”

 

About Oracle Hospitality

Oracle Hospitality brings 35 years of experience in providing technology solutions to food and beverage operators. We provide hardware, software, and services that allow our customers to deliver exceptional guest experiences while maximizing profitability. Our solutions include integrated point-of-sale, loyalty, reporting and analytics, inventory and labour management; all delivered from the cloud to lower IT cost and maximize business agility. For more information about Oracle Hospitality, please visit www.Oracle.com/Hospitality.

About Oracle Cloud Marketplace

The Oracle Cloud Marketplace offers an intuitive user interface to browse and search for available applications and services, as well as user ratings and reviews to help customers determine the best business solutions for their organization. With its new automated application installation features, customers can easily deploy provider business applications from a centralized cloud interface. For more information, please visit Oracle.com at https://cloud.oracle.com/marketplace/en_US/homePage.jspx

About Oracle Validated Integration

Oracle Validated Integration, available through the Oracle PartnerNetwork (OPN), gives customers confidence that the integration of a complementary partner software product with an Oracle “on-premises” Application has been validated and the products work together as designed. This can help customers reduce risk, improve system implementation cycles, and provide for smoother upgrades and simpler maintenance. Oracle Validated Integration applies a rigorous technical process to review partner integrations and partners who successfully complete the program are authorized to use the “Oracle Validated Integration” logo. For more information, please visit Oracle.com at https://solutions.oracle.com/scwar/scr/AboutPartners/validated-integration/index.html

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle’s partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates.