Tapendium offers a comprehensive technology stack to help your hotel to maximise your guest's experience
Best in class mobile solution
Tapendium’s partnership with the World’s leading electronics manufacturer, Samsung, gives hotels the option of 8 or 10 inch tablets, as well as waterproof and drop proof options. Our devices operate wirelessly on both 4G and Wi-Fi, as required. Samsung Galaxy Tablets give Tapendium the best hardware in the industry.
Progressive Web Application
No Download App solution for Guests devices
Many hotel guests are fatigued with the prospect of downloading another App for what may be a short stay. Tapendium have leveraged latest HTML 5 technologies to deliver a rich, 'App like' user experience delivered to a guests personal mobile phone. This can be delivered to the device through a range of methods including QR code, booking link or Hotel Wifi authentication landing page
Mobile Device Management
Protecting the hotel’s critical assets
The Tapendium solution utilises Samsung Knox® Security Platform to provide efficient, safe device management and customisation. Configuration guarantees Tapendium tablets are in a known state at all times without risk of improper or unauthorised use. Software updates for Android and Tapendium are centrally managed and controlled.
Content Management System
Simply manage, control and update
Tapendium’s web based content management system is easy to access, navigate and manage, and has been designed to make it simple for non-IT, hotel personnel to refresh content. Existing content modules can be updated and new information published instantly to all tablets throughout the hotel. Guest messaging allows a direct line of communication between the hotel and its guests. The detailed user permission system enables operators to give appropriate access to relevant team members.
AWS Cloud Hosting
Highly available and scalable
Amazon (AWS) provides Tapendium with very high levels of core system availability and scalability. AWS means that no onsite infrastructure is required once tablets are connected to the hotel’s in-house Wi-Fi network. Leveraging AWS reporting and analytic capabilities enables hotel management to access reports and insights in real time.
Third Party Integration & API
Streaming hotel workflow
Whilst able to operate independently of existing hotel solutions, Tapendium can be integrated with a range of hotel management systems, such as POS, PMS, operational management, 3rd party media & entertainment, room control systems, and more.
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See Tapendium in Action
At Tapendium, we recognise that the static nature of having printed compendiums in hotels is extremely limiting and in post-COVID world, also considered unhygienic by most guests. There is an unprecedented demand for convenience, customisation, instant gratification and intuitive customer experiences in the “service economy”. Tapendium is the solution upscale hotels have been looking for. It brings you up to speed with digital transformation and solves a number of key challenges in the hospitality space – driving revenue up, keeping costs down and increasing guest satisfaction. Request our demo below and be blown away by our unique solution!